Getting started

Start your team

Your team is your organisation on Clusterz. It holds your apps, your credit and the people who look after them. 1. On the sign-in page, tick the box to say you act for a business or organisation and accept our terms. 2. Sign up with an account you already hold at a service it offers, such as Google or Apple. Clusterz keeps no password for you, so keep that account safe. 3. Under "Which describes you?", choose what you run. 4. Type your organisation's name. Your team takes this name. You may also pick what you need first. 5. Press Continue. You reach the page of your set, with its apps and its price. Install a set or an app takes it from there. The first time you sign in, we create your account and a team, and make you the team's owner. The team's owner A team has one owner, the person who created it. To change the owner, the owner writes to contact@clusterz.eu. If the owner has left or cannot act, your organisation can write to us with proof that it speaks for the team, as section 3.4 of our terms describes. Your team's name and web addresses Each app's web address holds a part for the app and a part for your team. While your team has no apps, your team's part follows the name you type. After that it stays as it is, unless you change it. Your team's owner and admins can change the team's name and its part of the address under Settings, in the menu your initial opens. Changing that part moves every app to a new address, and the old addresses keep working for 30 days. Choose names with no personal or secret information in them, because web addresses appear in public logs. Section 11 of our terms says more. Next - Install a set or an app - Invite your staff and set roles

Install a set or an app

A set is a group of apps Clusterz sets up in one step. The dashboard and our terms call it a bundle. You can also add one app of a set on its own. Install a set Only your team's owner and admins can install a set. 1. Open Which describes you? and choose what you run. Clusterz shows you this page when you first sign up. 2. Type your organisation's name and, if asked, pick what you need first. Press Continue. 3. The set's page lists its apps and its monthly price. Press Install. 4. Check the price, the day your free trial ends if you have one, and what happens then or if your credit runs out. Clusterz installs only on these terms. Press Install to agree. 5. Apps lists each app as Setting up until it says Running. Then sign in to each app. Your team's first set comes with the free trial. Any other set's first month is paid from your team's credit as it installs. If the credit is short, the set's page offers Add credit, and brings you back once the payment is in. If one app of a set cannot be set up, it shows Needs attention and the others carry on. An app needs attention says what to do. Add one app on its own Your team's owner, admins and developers can do this. 1. Press Add it on its own beside the app on its set's page, or follow the link on the app's help page. 2. Give it a name, which becomes part of its web address, so keep personal or secret information out of it. Fill in what the form asks for, such as its administrator's password. 3. Press Install with the app's name. The app's page then shows how it is going. If your team needs anything more first, the page says so.

First sign-in to an app

Each app keeps its own sign-ins, apart from your Clusterz account. Clusterz creates an administrator for each app it sets up. 1. Open the app's page from Apps. 2. Once the app is running, How to sign in shows its address and its username. 3. If you are your team's owner, press Reveal beside Password, then copy it. Only the owner can reveal it, so anyone else asks the owner. We record each reveal. 4. Open the address and sign in. 5. Add your staff inside the app. Invite your staff and set roles explains the difference between your team and an app's users. When you install a solution, Clusterz makes each password for you. When you add one app on its own, you choose its password as you install it. Mifos X also asks for a tenant, which How to sign in shows. Vaultwarden opens at its admin page, where the password is the admin token. Reset an administrator's password Your team's owner can press Reset admin password on most apps. Leave the boxes empty to have Clusterz make a new password, or type your own. The username stays the same and the old password stops working. In a minute or two, Reveal shows the new one. A reset restarts some apps, which are then down for a few minutes. The page says so before you confirm. Reveal shows the password Clusterz holds. If you change the administrator's password inside the app, Reveal cannot show the new one.

Invite your staff and set roles

Two kinds of people use what Clusterz sets up. - Your team looks after the apps and the billing in the Clusterz dashboard. You invite them here. - An app's users are the staff who work in the app. Each app keeps its own users, so sign in to the app as its administrator and add them there. They need no Clusterz account. Each app's page here links to its makers' guides. Invite someone to your team Your team's owner and admins can invite people. 1. Open Team. 2. Type the person's email address and choose a role. 3. Press Invite, copy the link and send it to them. 4. They open the link, sign in and accept. A link works for 7 days, and only for the verified email address it was made for. The person must sign in with an account that has that address. What each role may do - Viewer: sees each app and how it is doing, but changes nothing. - Developer: can also start, stop and restart apps, try again when one needs attention, change an app's settings and add an app of a set on its own. - Admin: can also add credit, install sets, restore backups, delete apps, manage your own web addresses, invite and remove people, change their roles and read the team's Activity. - Owner: can also reveal and reset each app's administrator password. We record each reveal and reset. A team has one owner. Change a role or remove someone On the same page, your team's owner and admins can pick a new role beside a person's name, or press Remove. To change the team's owner, see Start your team. When someone leaves your organisation, remove them from your team and close their accounts inside each app. The records, files, chats and passwords stay with your organisation.

Your own web address

Every app has its own address on clusterz.eu. You can also use an address of your own, such as records.yourorganisation.com. You add one record where you bought your domain, and Clusterz does the rest. You need a domain you own, and your team's owner or an admin does the steps. 1. On the app's page, go to Address. 2. Under Add your own domain, type the address and press Add domain. 3. The page shows one record, of the kind called a CNAME. Create it where you manage the domain's DNS, at your registrar or DNS host. Nothing changes for your app yet. 4. The page checks the record by itself, and Check DNS checks it at once. A new record can take up to an hour to show. 5. Once the check passes, the page says Setting up HTTPS for a minute or two. Press Check again until it says Live. Each app has its own address, so repeat these steps for each app you want on your domain. A domain with nothing in front of it If you type yourorganisation.com, Clusterz adds www.yourorganisation.com, because a bare domain cannot hold this kind of record. The page then asks you to forward yourorganisation.com to it at your registrar, often called URL forwarding, so the bare domain opens your app too. Choosing the address Keep personal or secret information out of the address, because web addresses appear in public logs. Section 11 of our terms says more. Removing it Press Remove beside the address and confirm. Your app moves back to its own address and stops answering on yours.