Home Rules and getting help Where the legal pages say what

Where the legal pages say what

Last updated on Nov 10, 2026

Clusterz has five legal pages. These pages decide what applies, so go to them for the exact words. This map gives the page and the section for each question.

The service and your account

Your question Where to read
Who runs Clusterz, and which documents form our contract Terms, section 1
What the service includes, and what it does not Terms, section 2
Accounts, teams, roles and invitations Terms, section 3
Liability, the law that applies and disputes Terms, sections 15 and 17
How we change these documents Terms, section 16

Money

Your question Where to read
The free trial Terms, section 4
Credit, prices and payment Terms, section 5
When unused credit is paid back Terms, section 5.3
When a price changes Terms, section 6
When your credit runs out Terms, section 7

Your data and your systems

Your question Where to read
Where your systems run and your data is kept Terms, section 8
Backups Terms, section 9
When our staff may access your systems and data Terms, section 10
Who owns your content, and your web addresses Terms, section 11
Stopping, deleting and moving to another provider Terms, section 14
Our part and yours under data protection law Data processing agreement, sections 2 to 4
Our security measures Data processing agreement, Annex 2
Personal data breaches Data processing agreement, section 10
Audits Data processing agreement, section 13
Which companies help us process your data, and how you hear of a change Subprocessors, sections 2 and 6
What the apps we offer do by themselves Subprocessors, section 5

Personal data about you

Your question Where to read
What we collect, and why Privacy policy, sections 3 and 4
What the assistant keeps and reads Privacy policy, section 3.13
Who receives it, and where Privacy policy, sections 5 and 6
How long we keep it Privacy policy, section 7
Cookies and browser storage Privacy policy, section 9
Your rights, and how to complain Privacy policy, sections 11 and 12

Rules and reports

Your question Where to read
What you must not do with Clusterz Acceptable use policy, sections 3 and 4
How to report illegal content Acceptable use policy, section 7
What we may do, and how to ask for a review Acceptable use policy, sections 9 and 11
Contact points for authorities and users Acceptable use policy, section 12

Something still unclear? Ask a person. We do not give legal advice.