Online shop is two apps that Clusterz sets up and runs for your shop, at one monthly price. It is for shops with staff and steady sales.
- Medusa is the shop, with its catalogue, orders, customers and checkout.
- Chatwoot gives you one inbox for customers' messages. It is sized for about 20 support agents.
How you start
- Sign up, choose "Online seller" and type your shop's name.
- See the price and the day your trial ends, then press Install.
- Open each app, reveal its password and add your staff.
Start your team gives the steps in full.
What it costs
One monthly price for your whole team, with no setup fee, no licence fee and no charge per user. The pricing section shows it. The first solution your team installs is free for 14 days.
Is it big enough for us?
It is sized as above. If you are larger, write to contact@clusterz.eu before you start.
Can we bring in what we already have?
Clusterz sets up new, empty apps. Moving existing records in is not part of set-up, and a specialist can help with a large move.
Who can see our data?
Only the staff you give a login, and only your team's owner can reveal the admin passwords Clusterz creates. Our terms say where the data is kept and when our staff may access it, in sections 8 and 10.
Is it backed up?
Backups and restores says what is covered and how to put an app back.