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Choosing Clusterz

By Frank •
14 articles

Choosing a solution

A solution is a group of apps chosen for one kind of organisation. Clusterz sets up all of them in one step. The dashboard and our terms call a solution a bundle. Which solution is yours Choose Clinic for patient records, appointments, prescriptions and bills. Read about it. Choose Care programme records to follow patients over time, such as in HIV, TB and maternal care. Read about it. Choose Programme reporting for the figures ministries and funders ask for, from many sites. Read about it. Choose Field data collection for surveys and assessments filled in on phones. Read about it. Choose Core banking for members, loans, savings and the books. Read about it. Choose Office for files and calendars, team chat and shared passwords. Read about it. Choose School for classes, the register, timetables and the school year. Read about it. Choose Online shop for a shop with its orders, customers and checkout, and one inbox for customers' messages. Read about it. Choose Building blocks for sign-in, usage billing, a support inbox, visitor analytics and dashboards in software you build. Read about it. If you are not sure, or your organisation is larger than a solution is sized for, write to contact@clusterz.eu before you start. What every solution gives you - One monthly price, which covers your team and all the solution's apps, with no setup fee, no licence fee and no charge per user. The pricing section shows it. - Each app set up for you, with its own web address, an admin account and a strong password. - A backup of each app's database. What backups cover. - A reply from a person within one working day, Central European time. Getting help from a person. More than one solution Your team can hold more than one solution. The first comes with the free trial. Any other solution's first month is paid from your team's credit as it installs, and it then has its own monthly price. If we stop offering a solution A team that already has it keeps it, and keeps paying for it, until the team deletes the solution's apps.

Last updated on Nov 10, 2026

Clinic

Clinic is OpenEMR, set up and run for your clinic or practice by Clusterz, at one monthly price. - OpenEMR keeps each patient's history, appointments, prescriptions and bills in one place, shared by doctors, nurses and the front desk. It is sized for about 20 staff. How you start 1. Sign up, choose "Head of a healthcare organisation", pick "Patient records and appointments" if it asks what you need first, and type your organisation's name. 2. See the price and the day your trial ends, then press Install. 3. Open the app, reveal its password and add your staff. Start your team gives the steps in full. What it costs One monthly price for your whole team, with no setup fee, no licence fee and no charge per user. The pricing section shows it. The first solution your team installs is free for 14 days. Is it big enough for us? It is sized as above. If you are larger, write to contact@clusterz.eu before you start. To follow patients over time, such as in a long programme of care, see Care programme records. Does it work without the internet? No. The app runs in a web browser, so staff need a connection. Can we bring in our existing records? Clusterz sets up a new, empty app. Moving records in from paper or another system is not part of set-up, and a specialist can help with a large move. Does it handle insurance claims? OpenEMR records bills and payments. Try your own claims process during the free trial to see how it fits. Will our staff need training? Yes, as with any new system. OpenEMR publishes free guides for its users, and its page here links to them. Who can see our patients' records? Only the staff you give a login, and only your team's owner can reveal the admin password Clusterz creates. Our terms say where the records are kept and when our staff may access them, in sections 8 and 10. Is it backed up? Backups and restores says what is covered and how to put the app back.

Last updated on Nov 10, 2026

Care programme records

Care programme records is OpenMRS, set up and run for you by Clusterz, at one monthly price. It is for hospitals and programmes that follow patients over time, such as HIV, TB and maternal care. - OpenMRS keeps patient records over time, with registration, visits, lab orders and dispensing. It is sized for a clinic or small hospital of about 20 staff. How you start 1. Sign up, choose "Head of a healthcare organisation", pick "Patients followed over time", and type your organisation's name. 2. See the price and the day your trial ends, then press Install. 3. Open the app, reveal its password and add your staff. Start your team gives the steps in full. What it costs One monthly price for your whole team, with no setup fee, no licence fee and no charge per user. The pricing section shows it. The first solution your team installs is free for 14 days. Is it big enough for us? It is sized as above. If you are larger, write to contact@clusterz.eu before you start. For appointments and bills in a private practice, see Clinic. Can we bring in what we already have? Clusterz sets up new, empty apps. Moving existing records in is not part of set-up, and a specialist can help with a large move. Who can see our data? Only the staff you give a login, and only your team's owner can reveal the admin passwords Clusterz creates. Our terms say where the data is kept and when our staff may access it, in sections 8 and 10. Is it backed up? Backups and restores says what is covered and how to put an app back.

Last updated on Nov 10, 2026

The free trial

The first set your team installs is free for 14 days, counted from the install. You need no card and no credit to start. Before you install The dashboard shows the set's monthly price and the day your trial ends. We install only on the terms it showed you. If they changed in the meantime, the install stops and the dashboard shows you the new terms. While it runs Apps shows the day your trial ends. We remind you 7 days and 1 day before it ends. Who can have one Each verified email address, each account and each team can have one free trial, and your account needs a verified email address to start one. Any other set your team installs is paid from your team's credit as it installs. When it ends What happens depends on whether your team has paid us by then, by adding credit or by bank transfer. Credit we give you is not a payment. If your team has never paid, we charge nothing and you owe nothing. Your apps stop 3 days after the trial ends, and your data stays. The set's first month starts on the day your team first pays. We charge that month in full that day, and your apps start again by themselves, apart from any you stopped yourself. If you had stopped every app yourself, we charge the month when an app starts again. If your team has paid, we charge the set's first month to your team's credit when the trial ends, even if your credit does not cover it. If your credit is then below zero, that amount is money your team owes, and your apps stop 3 days later unless you add credit. Your data stays. Add credit and they start again. To avoid that charge, delete the set's apps before the trial ends. Credit, bills and invoices says more, and sections 4 and 7 of our terms set all this out.

Last updated on Nov 10, 2026

Core banking

Core banking is software for microfinance banks, lenders, SACCOs and co-operatives that Clusterz sets up and runs for you, at one monthly price. It is Mifos X on Apache Fineract, sized for about 30 staff. - Every member in one record, with their details, loans and savings together. - Loans from application to the last repayment: approve, pay out and follow each loan against its schedule. - Members' savings accounts, with each deposit and withdrawal. - The books: accounts that follow each loan and savings transaction. How you start 1. Sign up, choose "Head of a microfinance bank" and type your bank's name. 2. See the price and the day your trial ends, then press Install. 3. Open Mifos X, reveal its password, set up your loan and savings products, and add your staff. Start your team gives the steps in full. What it costs One monthly price for your whole team, with no setup fee and no licence fee, because Mifos X and Apache Fineract are open-source. The pricing section shows it. The first solution your team installs is free for 14 days. Is this the real Mifos X? Yes. It is the open-source Mifos X web app on Apache Fineract. Clusterz sets it up and runs it for you. Does it produce our regulator's returns? Mifos X holds the loan, savings and accounting records that returns are built from. We do not check its reports against the formats any regulator requires, so check yours during the free trial. Can it run our own kinds of savings? Mifos X keeps members, groups, savings and loans. Set up one of your own savings products during the trial to see how it fits. Can we move our existing loan book in? Clusterz sets up a new, empty system. Mifos X has import templates for clients, loans and savings, and a specialist can help with a large book. Does Clusterz get us a licence or an approval? No. Clusterz sets up and runs your banking software. Your licence, approvals and returns stay with your bank. Who can see our members' data? Only the staff you give a login, and only your team's owner can reveal the admin password. Our terms say where the data is kept and when our staff may access it, in sections 8 and 10. Is it backed up? The database sends its changes to its backup at least every minute and is copied in full every night. You can put it back to any minute of its backup period from your dashboard. Backups and restores says what is covered and how.

Last updated on Nov 10, 2026

Office

Office is three apps that Clusterz sets up and runs for your organisation, at one monthly price. - Nextcloud keeps shared folders and calendars in one place, with links that send files to a client or let them upload. Your staff write documents and spreadsheets in the browser and edit them together. It is sized for about 50 people. - Mattermost gives you team chat, with a channel for each team, client or project. It is sized for about 50 people. - Vaultwarden is one vault for shared logins, shared only with the people who need them, through the Bitwarden apps on phones and browsers. It is sized for about 100 people. When someone leaves, close their accounts, and the files, chats and passwords stay with your organisation. How you start 1. Sign up, choose "Head of a healthcare organisation" and pick "Files, chat and shared passwords", and type your organisation's name. 2. See the price and the day your trial ends, then press Install. 3. Open each app, reveal its password and add your staff. Start your team gives the steps in full. What it costs One monthly price for your whole team, with no setup fee, no licence fee and no charge per user. The pricing section shows it. The first solution your team installs is free for 14 days. Is it big enough for us? It is sized as above. If you are larger, write to contact@clusterz.eu before you start. Do staff need new apps? No. Every app works in a web browser, and Nextcloud, Mattermost and Bitwarden also have phone and desktop apps. Can clients send us files? Yes. Send a client an upload link, and their files land in the folder you chose. Can we bring in our existing files? Clusterz sets up new, empty apps. Your staff can upload files to Nextcloud, and a specialist can help with a large move. Will our staff need training? Yes, as with any new system. Each app's page here links to its makers' guides. Who can see our files and chats? Only the staff you give a login, and only your team's owner can reveal the admin passwords Clusterz creates. Our terms say where your data is kept and when our staff may access it, in sections 8 and 10. Is it backed up? Each app's database is backed up. Backups and restores says what is covered and how to put an app back.

Last updated on Nov 10, 2026

Building blocks

Building blocks is five apps that Clusterz sets up and runs for teams building software, at one monthly price. - Keycloak gives your product's users a way to sign in. It is sized for about 1,000 users signing in. - Lago does usage billing and invoices. It is sized for about 1,000 customers billed monthly. - Chatwoot is a support inbox. It is sized for about 20 support agents. - Umami shows visitor analytics for your sites. It is sized for about a million page views a month. - Superset draws charts and dashboards from your data, for your own team. How you start 1. Sign up and create your team. 2. Open Building blocks from the dashboard's Add an app page, see the price and the day your trial ends, then press Install. 3. Open each app, reveal its password and add your people. Start your team gives the steps in full. What it costs One monthly price for your whole team, with no setup fee, no licence fee and no charge per user. The pricing section shows it. The first solution your team installs is free for 14 days. Is it big enough for us? It is sized as above. If you are larger, write to contact@clusterz.eu before you start. Can we bring in what we already have? Clusterz sets up new, empty apps. Moving existing records in is not part of set-up, and a specialist can help with a large move. Who can see our data? Only the staff you give a login, and only your team's owner can reveal the admin passwords Clusterz creates. Our terms say where the data is kept and when our staff may access it, in sections 8 and 10. Is it backed up? Backups and restores says what is covered and how to put an app back.

Last updated on Nov 10, 2026